Interface log

Some installations have interfaces that bring data from other systems into TrakIT, for example from a port, terminal or shipping line system. The interface matches what it receives to work orders and writes it into their events and data fields. The Interface Log page lists each value received and what TrakIT did with it.

To open it, select Admin > Logs > Interface Log. The page heading is Interface Data Log. Only system administrators can open it.

If your installation has no such interface, the list is empty and shows No entries.

What the log tells you

Use the log to answer questions such as “why did this container’s ETA not change?”:

• whether the other system sent anything for a container, job or work order, and when;
• the value it sent, and the name it gave it;
• which work order, and which event or data field, the value was matched to;
• whether TrakIT saved the value, and if not, why: for example, the work order doesn’t have that field (No Data Found), an event time was in the future (Future Time/Date), or the data was too old.

Find log entries

1. Select Filters to open the filter panel, if it is closed.
2. Enter the filters you need. Each text filter finds any part of the text.
3. Select Search.

Reset clears the filters.

Filter	Finds
Source	The interface the data came from.
Key Param	The reference the data was received for, such as a container number.
Data Name	The name the other system gave the value.
Data Value	The value received.
Match Field	The code of the event or data field it was matched to.
Result	The result, for example Success.
Ref ID	One work order, by its number.

The list

Log Entries above the list gives the number of entries found. The list shows 20 entries per page, newest first.

Column	Shows
Date/Time	When the value was received, in your time zone.
Source	The interface, as a short code.
Key Param	The reference the value was received for, such as a container number.
Data Name	The name the other system gave the value. [ALL] for a note about the reference as a whole, such as no data being found for it.
Data Value	The value received.
Match Field	The code of the event or data field the value was matched to. - if none.
Result	Success in green when TrakIT saved the value; otherwise what happened, for example the error or a note.
Ref ID	The work order. Select the number to open it.

How long the log is kept

TrakIT deletes old entries as set for Interface Log on the Data Retention Policy page.

Who can use this page

Only system administrators can open the Interface Log page.