Subscription summary

The Report Subscription Summary page lists every report subscription of your installation in one place: the customer and user subscriptions of workflow reports, the subscriptions of advanced reports, and the query reports. Use it to check who receives what, find subscriptions nobody receives or that have not been sent for a long time, and export the list. System administrators see every subscription; other users see those of their own reports and workflows (see Who can use this page).

To open it, select Reports > Subscription Summary. For the other ways to check that reports go out, see Check that reports go out.

Find subscriptions

Select Filters to open the filter panel, if it is closed.
Enter or select the filters you need.
Select Search.

The number of matches appears above the list, followed by Found. Reset clears the filters and searches again.

Filter	Finds
Country	Any part of the country of the company of the user who created the report.
Report Type	Workflow Customer Report, Workflow User Report, Advanced Report or Query Report, or — Any Type —.
Report Name	Any part of the report name.
Customer / Title	Any part of the customer of a customer subscription, or of the title of a subscription.
Created By	Any part of the name of the user who created the report.
Updated By	Any part of the name of the user who last changed the subscription.
Owner	Any part of the name of the report’s owner.
Recipient	With Recipients or With No Recipients, or — Any —.
Recipient Name/Email	Subscriptions with a recipient whose user ID or email address contains the text, or a user group whose name or code contains it.
User Access	With User Access or With No User Access: subscriptions that users other than the owner were given access to generate, or not.
Access User ID	Subscriptions that a user whose user ID contains the text was given access to.
Last Sent	Subscriptions last sent more than 7 days, a month, 3 months, 6 months or a year ago, or Never sent.
Report Status	Active Only or Inactive Only: whether the subscription itself is turned on.

The list

The list shows 20 subscriptions per page, sorted by country, then report name.

Column	Shows
Country	The country of the company of the user who created the report. Empty for query reports.
Report Type	Customer Report or User Report for a customer or user subscription of a workflow report, Advanced Report or Query Report.
Report Name	The report. Select it to open the report’s page in a new tab.
Customer / Title	The customer of a customer subscription, or the title of a user or advanced report subscription. Empty for query reports.
Delivery	Email, FTP or API Post for an advanced report subscription. Workflow reports are sent by email. For a query report, check Delivery Mode on the query report itself.
Fields	How many fields the report has. Empty for query reports.
Recipients	The recipients: user IDs and email addresses, and user groups as their code in square brackets, for example [G-OPS].
User Access	The user IDs of the users given access to generate it.
Owner	The report’s owner.
Tags	The report’s tags.
Report Active	Yes when the report is active and the subscription is scheduled on at least one day; otherwise No.
Last Generated, Last Sent	When the subscription was last generated and last sent, as how long ago.
Updated By	Who last changed the subscription.

A grey row has Report Active set to No: it is not sent on a schedule. A red row is a subscription that has been turned off.

To change a subscription, open its report from the Report Name column.

Export the list

Select Export to download the subscriptions that match the filters, on all pages, as an Excel file. It has the same columns as the list; the Report Type column holds Workflow Customer, Workflow User, Advanced or Query. With no matches, TrakIT says No data to export.

Who can use this page

Section	Permission	Allows you to
Report Queue	Read	Open the page and export the list.

System administrators see the subscriptions of all reports, whoever owns them. Other users see the subscriptions of the workflow reports of their own workflows, and of the advanced and query reports they own or were given user access to; the export holds the same subscriptions.