Logs

The Admin > Logs menu gathers the logs TrakIT keeps of what it has done: the documents it generated, the emails and messages it sent and received, the data its interfaces brought in, the actions its workflows ran, the geofence events it recorded, and what users did. Use them to check that something happened, or to find out why it did not.

Each log page checks its own permission when it opens, as the paragraphs below say. A user without it who opens the page sees Authorization Failed. TrakIT deletes old log entries automatically; see Data retention policy.

Form History

Form history lists the documents generated from forms, such as work order and job documents, with who generated them and when. Your role needs View Form History in the Form Definitions section. You see the forms of the workflows you have access to.

Message Log

Message log has four tabs: Emails Sent, Emails Received, Emails Excluded and Messages Sent (text messages, for example by SMS or WhatsApp). Your role needs Read in the Message Log section.

Interface Log

Interface log (page heading Interface Data Log) lists the data that interfaces with other systems have brought in: each value, the data field it was matched to and the result of the update. Only system administrators can open it.

Event/Data Actions

Event/data action log (page heading Event/Data Actions) shows the actions that events and data fields ran, such as sending an email or posting to an API, with a Summary tab and a Log tab, and whether each succeeded. Only system administrators can open it.

Geofence Logs

Geofence log (page heading Geofence Log) lists when assets and users entered or left a geofence around a location. Your role needs Read in the Geo Data & Locations section.

User Action Log

User action log lists what users did in TrakIT: the pages they opened, their sign-ins and the changes they made. The menu item and the page are for system administrators only.